Returns
Want to return your This Place products?
If your products are still sealed, we will gladly refund your money. We ask for your understanding that for hygienic reasons we can only take back unopened items.
How can I return my products?
1 — Pack the unopened items in a shipping box.
2 — Enter your personal data in our returns portal and print out our shipping labels. In the printed document you will also find detailed instructions on what to do.
3 — Attach the DHL return label clearly visible on the shipping box.
4 — Take the package to a DHL Packstation or store near you. We will of course pay the cost of postage for the shipment!
5 — After our receiving department has checked the seals of the returned items, you will receive a refund of the original purchase price.